Frequently Asked Questions

(FAQs)

1. What is simpact AI ?

2. Who is simpact AI for ?

3. How does the simpact AI process work?

4. What kind of data do I need to provide?

5. Is the output customisable?

6. How is my data kept secure
and confidential?

7. How long does it take to get a report?

simpact AI is an AI-augmented impact storytelling process that helps community organisations and funders turn qualitative data - like interviews, stories and field notes - into compelling, insight-driven reports. Our process blends the best of human insight with the power of AI.

simpact AI is primarily designed for:

  • Community organisations looking to showcase their work and outcomes clearly and powerfully.

  • Funders and intermediaries seeking standardised, scalable, and insightful reports from grantees or partners.

We follow a 5-step workflow:

  1. Data Collection (Conversation)
    – Gather stories via Zoom + Otter.ai or upload your own.

  2. Data Analysis (Sense-making)
    – We process transcripts with AI to extract insights.

  3. Report Writing (Drafts)
    – A first draft is generated using those insights.

  4. Report Design (Deliverables)
    – Visualised using AI design tools.

  5. Final Review
    – A human editor ensures quality, tone, and narrative integrity.

We primarily work with:

  • Interview transcripts

  • Field notes

  • Strategic documents

  • Testimonials

  • Photos or multimedia (optional but helpful)

We’ll guide you through this step to ensure it's as smooth as possible.

Yes! Depending on what pricing tier you decide, you can choose from various report styles, formats, and depths depending on your audience - whether it’s for internal learning, board reporting, or donor engagement.

We take privacy seriously. All uploaded data is encrypted and handled under strict data protection protocols. We do not share or use your data outside of your reporting process. We also highly encourage you to only share information that you feel comfortable sharing in the public domain, as ideally your Impact Report will be shared publicly.

Depending on the length and complexity of the data, we’ve been told the traditional impact reporting process can take around 2-3 months.

However, this reimagined simpact AI impact reporting process takes as little as 2-3 weeks.

This depends on your co-operation in scheduling our calls and supplying data.

Urgent options are available - data/content is the top priority if you require an impact report under urgency. Email us: hello@simpactai.com and let us know you have an urgent request!

8. What does it cost to use simpact AI?

We offer tiered pricing based on the number of reports, complexity, and services required:

Community Partners Pricing

Philanthropic/Funder Partner Pricing

9. How can I get started?

Simply fill out the form below to sign up, or book acomplimentary 20 minute discovery call via Calendly, and we’ll walk you through the next steps. We’re excited to work with you!